TERMS & CONDITIONS
The BELL Lighting Customer Rewards Scheme (the “Scheme”) is operated by BELL Lighting, Unit A Foxbridge Way, Normanton, WF6 1TN (the “Promoter” and a “Party”). The Promoter operates under the BELL brand name and distributes lighting fittings in the United Kingdom.
Subject to these terms and conditions (the “Terms”), loyalty points (“Points”) may be awarded on purchasing specific BELL product models (“BELL Products”) from participating authorised BELL agents who have an active wholesale account directly with BELL (“Agents”). Gift vouchers (“Vouchers”) may be awarded in exchange for accumulated Points in accordance with these Terms.
Please read these Terms carefully. You should save a copy of these terms for future reference.
1 The Scheme
1.1 These Terms govern your participation in the Scheme. No other terms are implied by trade, custom, practice or course of dealing. Participation in the Scheme is considered acceptance of these Terms. The Promoter may additionally request you to confirm your acceptance of these Terms by ticking a box on the Scheme’s website www.belladvance.co.uk (“Scheme Website”).
1.2 The Promoter may put in place additional terms and conditions for optional elements of the Scheme (“Additional Terms”), for example in respect of any surveys, training, promotions and events that may be made available to you. Your participation in these optional elements is considered acceptance of the Additional Terms. The Promoter may additionally request you to confirm your acceptance of the Additional Terms by ticking a box on the Scheme Website.
1.3 The Scheme and Points are issued by, and remain the property of, the Promoter. The Promoter may at any time terminate or suspend the Scheme or amend the Terms and/or any Additional Terms. The Promoter will endeavour to provide reasonable notice of material amendments to the Terms and/or any Additional Terms. For the avoidance of doubt, any advice or actions of BELL staff or the staff of Agents that is contrary to these Terms and/or Additional Terms will not have the effect of changing or replacing these Terms.
1.4 A participant in the Scheme (“Participant”, a “Party” and, together with the Promoter, the “Parties”) must be a registered company, established partnership or a sole trader operating in the United Kingdom who has purchased BELL Products from Agents in the course of trade.
1.5 Participants may choose to give Vouchers as a gift to their members of staff (“Participant's Employees”) but this gift is a matter between the Participants and their members of staff and does not impact on the operation of the Scheme. Where Participants give Vouchers as a gift to Participant’s Employees, the Participant will be liable for any action by the Participant’s Employees in relation to the Scheme as if the Participant had authorised and condoned this action.
1.6 For the avoidance of doubt, the Scheme is not for personal and consumer use. The Scheme is only for businesses and traders, who are customers of Agents in the course of their trade.
1.7 Employees of Agents and the Promoter, and their immediate families, meaning spouse, de-facto spouse, child, step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin, are not permitted to participate in the Scheme.
1.8 Participants must register for an account with the Scheme (“BELL Advance Account”) in order to participate in the Scheme and to redeem Points. Participants are only entitled to one BELL Advance Account each but the Promoter reserves the right to facilitate more than one BELL Advance Account per Participant, where Participant’s Employees or other representatives of the Participant apply to open more than one BELL Advance Account. The Promoter reserves the right to refuse, merge or close additional BELL Advance Accounts at any time.
1.9 Participants must register accurate contact details and keep the Promoter informed of any changes in these details. The email address used to create a BELL Advance account and to receive communications from the Promoter must be the Participant’s business email address. The Promoter cannot be held responsible for any loss of Points or Vouchers incurred as a result of out of date details.
1.10 Points and Vouchers are not transferable, cannot be copied, bought, sold or in any way traded, and cannot be used by anyone except the Participant or the Participant’s Employees.
1.11 The security of the BELL Advance Account, the Points and Vouchers remain the responsibility of the Participant. The Promoter cannot be held responsible for any loss arising from the Participant failing to implement appropriate security measures.
1.12 The Promoter may decline to issue, withdraw or cancel access to Participants to the Scheme, Points or Vouchers, in whatever form, and/or remove a Participant from the Scheme, at any time where in the Promoter’s opinion there is, or has been:
1.12.1 any abuse or attempted abuse of the Scheme;
1.12.2 any breach or attempted breach of these Terms and/or Additional Terms;
1.12.3 any behaviour relating to the Scheme or the Promoter which involves theft, misconduct, abusive or offensive behaviour, or supplying false or misleading information.
1.13 Two Participants who join their trade or business may join their BELL Advance Accounts together (“Joint Account”). When these Participants provide or update information relating to the joining of their respective BELL Advance Accounts, they must have the consent of the other Participant and for the Promoter to use this information in accordance with these Terms. The Promoter cannot be held responsible for any loss to either Participant as a result of the other Participant providing or updating information in relation to the Joint Account. Joint Accounts may be split into single accounts by either Participant and any Points accrued will be divided equally. The Promoter will take no responsibility for the allocation of Vouchers which have already been issued. The Promoter reserves the right to refuse to merge or split such accounts at any time.
1.14 The Promoter reserves the right to send information concerning the Scheme to the Participant by a number of channels which can include post, email or mobile phone. The Promoter will endeavour to respect the wishes of the Participant as to which preferred means of communication will be used. Participants can opt out of communication channels at any time.
1.15 Participants may choose to leave the Scheme at any time by emailing points@belladvance.co.uk. By leaving the Scheme, Participants forfeit the right to any Points or Vouchers already accrued or issued.
1.16 Participants who do not collect any Points for one year may be removed from the Scheme without any prior notification. Should these Participants wish to re-join the Scheme, they will need to reapply to the Scheme as if they were a new Participant.
1.17 The Promoter will use reasonable endeavours to make the BELL Advance Account available to Participants but does not warrant that the Participant’s use of the Scheme through the BELL Advance Account will be always available, uninterrupted or error free.
1.18 The Promoter is not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and the Participant acknowledges and agrees that the Scheme, and the systems which host it, may be subject to limitations, delays and other problems inherent in the use of such communications facilities.
1.19 Further to Clauses 1.17, 1.18 and 3.11, all warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from these Terms and any Additional Terms.
1.20 To the fullest extent permitted by applicable law, the Promoter shall not be liable to the Participant under or in connection with these Terms for any: (i) loss of profit, revenue, savings or business; (ii) use, loss or corruption of data or information; (iii) loss of business opportunity, reputation and/or goodwill; or (iv) consequential, indirect, incidental or special damage or loss of any kind. The maximum aggregate liability of the Promoter under or in connection with these Terms whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed £100.
1.21 The Promoter does not exclude or limit in any way its liability to the Participant where it would be unlawful to do so. This includes liability for death or personal injury caused by the Promoter’s negligence or the negligence of the Promoter’s employees, Agents or subcontractors and for fraud or fraudulent misrepresentation.
1.22 The Scheme start date is 01/03/2021. Points cannot be claimed for purchases before this date.
2 Collecting Points
2.1 Participants collect Points under the Scheme by purchasing BELL Products from Agents. Trade second-hand products are excluded from the Scheme.
2.2 Participants must upload a clear and legible scan or photograph of the fully paid tax invoice (“Proof of Purchase”), issued by an Agent to the Participant, on the dedicated area of the Scheme Website within three months from the invoice date. The upload must occur after the Participant has logged into the BELL Advance Account. The Promoter may require further details from Participants, such as Agent name, Agent location and invoice number (“Relevant Details”). Each Proof of Purchase can be used one time only.
2.3 The Promoter will endeavour to validate the Proof of Purchase within 10 days of submission, but reserves the right to reasonably extend this period of time at its discretion. Where validation of the Proof of Purchase has been successfully completed, any purchases of BELL Products which qualify for Points under the Scheme will be allocated to the BELL Advance Account. The Promoter will endeavour to contact the Participant where such allocation has taken place.
2.4 Where validation of the Proof of Purchase has not been successfully completed, the Promoter will make reasonable endeavours to confirm the Proof of Purchase and/or any Relevant Details with the Participant, however, the burden of demonstrating that the Proof of Purchase has occurred rests with the Participant. The Promoter reserves the right not to allocate Points in respect of a Proof of Purchase which has not been successfully validated.
2.5 Except as otherwise stated or advertised, one Point is awarded for every one Pound Sterling spent in a single purchase transaction from an Agent of identified BELL Products. For the avoidance of doubt, a Proof of Purchase may display purchase of products from other suppliers but these will not accrue any Points under the Scheme.
2.6 The Promoter reserves the right to allocate which BELL Products may qualify for generating Points under the Scheme in any given period of time (“Promotion”). BELL Products and ranges may be excluded at any time and without prior notice and such changes will be at the discretion of the Promoter or as directed by applicable law. Information concerning current or upcoming Promotions can be found on the Scheme Website or in participating Agent retail outlets.
2.7 Participants can earn a maximum of 100,000 Points during any one Promotion. Points are awarded after any relevant discounts have been deducted from the Participant's invoice.
2.8 The Promoter may in its discretion allocate Points to Participants who participate in events, training or surveys offered by the Promoter.
2.9 Points do not have a monetary value and cannot be exchanged for cash. Points do not have any value until converted into Vouchers.
2.10 The Promoter is under no obligation to award Points for any reason outside of qualifying transactions.
2.11 The Promoter may set a limit on the number of times Points may be awarded for BELL Products. Individual Promotions may have different limits.
2.12 Any participation in the Scheme and/or any Promotion above and beyond what could objectively be considered routine course of trade may be considered as abuse of the Scheme for the purpose of Clause 1.12.
2.13 The Promoter is entitled to remove Points from a BELL Advance Account at any time if BELL Products are returned for any reason and/or a full or partial refund of the purchase price for such BELL Products is given. This also applies to the exchange of BELL Products, unless the exchange is for an alternative product of equal Points value.
2.14 The Promoter is entitled to remove or cancel Points from a BELL Advance Account if the Promoter determines that the Points were collected in breach of these Terms and/or Additional Terms, or were awarded in error.
2.15 Proof of Purchase are deemed to be received at the time when the Promoter receives them. Records of the Promoter are final and conclusive as to the time of receipt. The Promoter accepts no responsibility for lost, late, incomplete, indecipherable, illegible or misdirected Proof of Purchase.
3 Vouchers
3.1 In accordance with the Terms, the Promoter will issue a Voucher to the Participant who has accumulated a sufficient value of Points (“Points Balance”). Except as otherwise stated or advertised, Points can be exchanged for Vouchers at intervals of 1000pts = £10, starting at a minimum of 2000pts.
3.2 When signed into the BELL Advance Account, Participants who have met the required Points Balance can select the corresponding value of the Voucher on the relevant area of the Scheme Website.
3.3 The Promoter will issue confirmation to the Participant, provided that valid contact details for the Participant are entered by the Participant in the BELL Advance Account. Together with such confirmation, the Promoter will issue information on how to redeem the Voucher.
3.4 Once the Promoter has issued the Voucher, the Promoter will update the Points Balance on the Participant’s BELL Advance Account.
3.5 Points which cannot be converted into a Voucher because they do not meet the required Points Balance will carry forward. Carried forward Points will expire after one year if the BELL Advance Account has not been used in this period under the Scheme.
3.6 Vouchers are not issued by the Promoter but are issued and supplied by the establishments where the Vouchers are redeemed (the “Voucher Provider”).
3.7 Vouchers will be valid up until the expiry date, if any, specified by the Voucher Provider, beyond which the Voucher cannot be used or reissued. Vouchers that are lost or mislaid may be reissued with the original expiry date, provided they have not previously been redeemed. Additional terms and conditions may apply.
3.8 Vouchers can be used in accordance with the terms and conditions of the Voucher Provider in selected retail outlets in the United Kingdom.
3.9 Vouchers have no cash value and are not for resale / publication. Subject to applicable terms and conditions of the Voucher Provider, Vouchers are valid in the United Kingdom only. Defaced / copied vouchers will not be accepted.
3.10 The Promoter has the discretion to cancel vouchers at any time.
3.11 To the fullest extent permitted by law, the Promoter excludes any liability in relation to the issuing and redeeming of the Voucher by the Voucher Provider, any act or omission of the Voucher Provider, or any additional goods or services provided by the Voucher Provider, except where caused by the Promoter's negligence.
3.12 The Promoter will endeavor to send the vouchers within 5 working days, however additional delays cause by the Voucher Provider may occur. If after 14 days the voucherhas not yet been recieved, the Participant may cancel the voucher and request a points refund.
4 Data Protection
4.1 Personal data that the Participant supplies during the operation of the Scheme will be processed by the Promoter in accordance with the Privacy Policy.
5 General
5.1 The Promoter shall not be in breach of these Terms, nor liable to the Participant for any failure or delay to perform its obligations under these Terms, to the extent that such non-performance or delay is caused by an act, event, omission or accident beyond the Promoter’s reasonable control (a “Force Majeure Event”). The Promoter shall: (i) as soon as reasonably practicable after the start of the Force Majeure Event, notify the Participant of the Force Majeure Event; (ii) use reasonable endeavours to mitigate the effect of the Force Majeure Event on the performance of its obligations; and (iii) continue to perform its obligations to the extent practicable.
5.2 These Terms shall enure to the benefit of and be binding upon the Parties and their respective successors, personal representatives and assigns.
5.3 Any waiver of any right under these Terms is only effective if it is in writing and it applies only to the Party to whom the waiver is addressed and to the circumstances for which it is given. No failure to exercise or delay in exercising any right or remedy provided under these Terms or by law constitutes a waiver of such right or remedy nor shall it prevent any future exercise or enforcement of such right or remedy. No single or partial exercise of any right or remedy under these Terms shall preclude or restrict the further exercise of any such right or remedy or other rights or remedies.
5.4 These Terms set out the whole agreement and understanding between the Parties relating to the Promotion, and supersedes and cancels any previous Terms, arrangement, understanding or agreement between them relating to their subject matter. Each Party acknowledges and agrees that in entering into these Terms and any Additional Terms it has not relied on, and shall have no right or remedy in respect of, any statement, representation, warranty, assurance or agreement (whether made negligently or innocently) relating to the subject matter of these Terms that is not expressly set out in these Terms, provided always that nothing in this clause shall limit or exclude any liability for fraud.
5.5 Subject to Clause 1.1 and 1.2, any variation to these Terms must be in writing and signed by each Party.
5.6 If any provision of these Terms (or part of a provision) is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force. If any invalid, unenforceable or illegal provision would be valid, enforceable or legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.
5.7 The Participant may not assign, novate, subcontract or transfer any right or obligation under these Terms without the prior written consent of the Promoter, that consent shall not to be unreasonably withheld. The Participant remains liable for its obligations under these Terms despite any approved assignment, subcontracting or transfer. The Promoter may at any time assign, sub-license, sub-contract, mortgage or otherwise transfer any of its rights or obligations under these Terms to any third party on notice to the Participant and the Participant undertakes to promptly execute and deliver any documents or instruments required by the Promoter for such purpose.
5.8 Nothing in these Terms shall be deemed to constitute a partnership or joint venture between the Parties nor constitute a Party the agent of the other Party for any purpose.
5.9 Unless the context other requires, in these Terms,:
5.9.1 clause and other headings are for ease of reference only and do not affect the interpretation of the Terms;
5.9.2 words in the singular include the plural and vice versa;
5.9.3 any obligation accepted by a Party not to do something includes an obligation not to agree or allow that thing to be done;
5.9.4 a reference to:
(a) a person (including a Party) includes a natural person, corporate or unincorporated body (whether or not having separate legal personality), and includes a reference to that person's legal and personal representatives, successors and permitted assigns;
(b) personnel includes officers, employees, contractors and agents, but a reference to the Participant’s personnel does not include the Promoter;
(c) including and similar words do not imply any limit;
(d) a statute includes references to regulations, orders or notices made under or in connection with the statute or regulations and all amendments, replacements or other changes to any of them.
5.10 Due to printing lead times, a copy of these Terms in retail outlets may not reflect the most recent changes. The most up to date version of these Terms can be found on the Scheme Website.
5.11 Where indicated, further information can be found online on the Scheme Website or by contacting the Promoter at points@belladvance.co.uk. We recommend that you print a copy of these terms for future use.
5.12 These Terms are correct as of 30 March 2021 and shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be decided only by the UK courts.